Does Posly support PromptPay?

Yes. Posly generates EMVCo-compliant PromptPay QR codes and verifies customer payment slips automatically through SlipOK so the cashier does not need to manually confirm transfers.

Does Posly issue Thai tax invoices?

Yes. Posly issues both abbreviated and full Thai tax invoices with branch number support, configurable thresholds, and 7 percent VAT handling.

Yes. Every screen is available in English and Thai. Staff and customers can switch language at any time.

Is Posly suitable for bars and nightlife venues?

Yes. Posly is built for walk-up rounds, late-night service, business-day cutoffs after midnight, and bar-shaped flows. The first paying client is a Bangkok hospitality venue.

How does Posly compare to traditional Thai POS systems?

Posly is a modern cloud-first platform with PromptPay-native payments, bookings, HR and stock built in. Traditional Thai POS systems are usually on-premise, single-language, and require separate booking and HR tools.

Frequently asked questions.

If you do not see your question here, contact us and we will respond the same day.

How much does Posly cost?

POS is ฿1,499/mo. The Bundle (POS + Bookings + HR + Stock + Loyalty + Online ordering + P&L + Feedback) is ฿4,999/mo, which saves ฿5,200/mo against buying the modules piecemeal. Cancel anytime.

Can I cancel anytime?

Yes. Posly is month-to-month with no contract. The owner can schedule cancellation in Billing, and the venue stays active until the end of the paid period. You can download all your data as CSV from Settings before you go.

Can I see Posly before installation?

Yes. Posly has no free trial; instead, book a 30-minute guided demo tailored to your venue. We will show the relevant workflows and answer setup questions without creating a live venue account. When you are ready, we confirm the plan and arrange installation.

What modules does Posly offer?

Ten modules, one login. POS (register + PromptPay), Bookings (reservations + walk-ins), Admin (dashboard + reports, bundled with POS), HR (schedule + payslips + Thai SSO), Stock (counts + par + purchase orders), Loyalty (points + check-ins), Online ordering (pickup + delivery), Website (custom venue site), P&L (live profit and loss), Feedback (diner ratings). Standard plans are POS at ฿1,499/mo or the Bundle at ฿4,999/mo. We confirm the right modules during the guided demo and installation planning.

How long does it take to go live?

Most venues go live one to three days after the scope is confirmed. With Posly Onsite at ฿9,900, our Bangkok team imports the menu, pairs printers, configures the venue and trains your team before launch.

What hardware do I need?

Any modern Android or iOS tablet for the POS, plus thermal printers for receipts and kitchen tickets, and a computer at the venue that stays on to run the Posly print agent. We support Epson, Star and most common thermal models. We help you pick during onboarding; hardware is bought separately.

Does Posly handle Thai tax invoices and PromptPay?

Yes. PromptPay builds a QR with the bill amount so guests scan and pay, and SlipOK can check the slips automatically. Posly issues abbreviated tax invoices and, when a customer asks, full tax invoices with the buyer's name, address and Tax ID, plus your legal name, Tax ID and branch.

Is Posly bilingual?

Yes. The POS, admin, receipts and menus work in English and Thai, and staff can switch language at any time.

What happens if Wi-Fi drops during service?

The POS keeps working. Changes are kept on the tablet and sync as soon as the connection returns.

How does online booking work?

You get a public booking page at book.posly.xyz/?t=your-slug. Guests pick a date, party size and time. Small parties confirm automatically (up to a size you choose, 6 by default); larger parties wait for you to confirm. You can add the booking page to your own website with the code in Settings.

Do I own my data?

Yes. The owner can download all venue data as one CSV at any time, and reports export to PDF, Excel or CSV. We don't lock you in.

How do I get support?

Email support@posly.xyz and we reply within one business day. For urgent service-time issues, put URGENT in the subject. Bundle customers get priority response.

Can I run multiple venues?

Yes. Each venue runs as its own Posly account with its own data, staff, menu and reports. Venue groups also get a group dashboard with sales across every venue and a per-venue breakdown, using each venue's own business day, plus menu sync between venues. Talk to us when you open your second venue and we will set up the group.

Can I sign up and set up Posly myself?

No. Posly sets up every venue for you. Request setup through our contact page or on LINE at @posly, and our team agrees your plan, creates your venue with the right modules and invites you as the owner. Staff you add later get their own invitation.

Can I add modules later?

Yes. The venue owner can buy HR, stock, bookings, gift vouchers, GRM and loyalty from Add-ons in the Posly admin. Each is billed monthly with your subscription and can be cancelled there. Retail, go-go, appointments, P&L, feedback, online ordering and the venue website are set up by Posly, so ask us for those.